Returns & Exchanges
At Paper Source, we want you to love your purchase; if you are not satisfied, we accept returns of non-customized, unused items within 30 days of delivery. Please note that personalized stationery, custom stamps, and opened craft kits are final sale and cannot be returned.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and billing zip code to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unused items in their original packaging, ensuring delicate paper goods are protected from creases or moisture during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Refund
Deliver your package to any authorized UPS drop-off location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
